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How 3PLs Monitor Leading KPIs To Grow Their Business

How 3PLs Monitor Leading KPIs To Grow Their Business

Summary All businesses – including 3PLs – measure the health of their business by using Key Performance Indicators (KPI). They include key operating ratios, profit margins, customer satisfaction and feedback, addressing grievances, and so on. This set of KPIs, and their resultant insight, form the dashboard that company leadership uses to gauge company performance, identify …

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What Are The Best Practices For Last Mile Delivery Logistics Solutions?

What Are The Best Practices For Last Mile Delivery Logistics Solutions?

Summary We live in the age of “instant gratification”. Everything must be here, now and immediate! Similarly, as consumers we want our products and services delivered immediately. Therefore, firms must constantly devise new and creative ways of meeting customer expectations. Ecommerce behemoths like Amazon have endless resources, but the smaller firms need to compete with …

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