Privacy Policy

Privacy Policy - Fleetroot Software

Fleetroot.com respects your privacy and is committed to protecting in all ways we can. We disclose our privacy statement here that notifies you about our privacy policy & practices about how your information is collected online & how the information is used.

Basic information collected

The visitors’ domain and IP addresses are automatically collected, which is used to see where the site is being used to ensure coverage, and for click stream analysis to help better understand site usage so that we can improve our service to you in the future. No personal details will be collected during this process, but the computer’s identity is being captured. We do not link information automatically logged by such means.

Data Collection and Usage

The data we collect

Fleetroot collects personal data: Provided by users to Fleetroot, such as during account creation, created during use of our services, such as location, app usage, and device data from other sources, such as other users or account owners, business partners, vendors.

The following personal data is collected by or on behalf of Fleetroot Data created during the use of our services. This includes:

Location data (driver/rider and delivery person): We collect drivers/riders’ and delivery persons’ precise or approximate location data, including to enable rides and deliveries, to enable ride/delivery tracking and safety features, to prevent and detect fraud, and to satisfy legal requirements. Fleetroot collects this data when the Fleetroot Rider/Driver app runs in the foreground (app open and on-screen) or background (app open but not on-screen or when not in use) of their mobile device. Location data (riders and delivery recipients). We collect riders’ and delivery recipients’ precise or approximate location data to enable and enhance the use of our apps, including improving pick-ups, facilitating deliveries, enabling safety features, and preventing and detecting fraud.

Riders/Drivers and delivery recipients may use the Fleetroot apps without enabling Fleetroot to collect precise location data from their mobile devices. However, this may affect features in the Fleetroot apps. For example, users who have not enabled location data collection will manually enter their pick-up address. In addition, the location data collected from a driver during a trip will be linked to the rider’s account, even if the rider has not enabled location data to be collected from their device, including for purposes of receipt generation, customer support, fraud detection, and litigation.


Cookies are small pieces of information stored on computers by the servers that do the operations, identifying the pages you visited last time. This will help you access the same pages when you look for more info on the same website. These cookies do not compromise your privacy or security as they store a randomly generated identifying tag on your computer. However, you still have the option to stop these cookies from being stored on your computer; please refer to your web browser instructions and follow the steps to prevent cookies from being stored. The cookies we place on your computer are known as COOKIE and USERID and expire at the end of your session. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options.

Requesting Information

When you request additional information through our website or make inquiries on a general policy through inquiry forms, we may need to know some personal information about you, to ensure the safety of application and product info. When emailing us or subscribing for newsletters or information, we need your e-mail address, name, and other limited personal identifiers, say your name and contact number. Your data will be processed to provide information, goods, products, and services you request in the form you require. We will not circulate your data to 3rd parties without prior consent from you.

If we look to use your data for a new purpose beyond what it was initially provided for, we will seek your consent before further steps.

Data retention

Data will be held for the lifetime your subscription is active to contact you effectively, after which time it is depersonalized and non-identifiable. We do not collect any additional information about you other than discussed above. To enquire about accessing your data stored with us, please get in touch with us, please contact us.
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